NORDeHEALTH E-Health Services Expansion
Background
As part of the ambitious NORDeHEALTH project, our client, a company specialising in healthcare IT solutions, was tasked with enhancing and expanding Patient Accessible Electronic Health Records (PAEHRs) across Sweden, Norway, Finland, and Estonia. Devox Consulting was enlisted to provide expert consultancy services to ensure the project’s success amidst diverse healthcare contexts and technological challenges.
Challenge
The client faced several challenges in the deployment of e-health systems:
- Technological Integration: Ensuring seamless integration of new systems with existing healthcare IT infrastructures.
- User Adoption and Accessibility: Addressing varied levels of digital literacy among patients and healthcare providers to ensure wide adoption and usability.
- Training and Skill Development Equipping healthcare staff with the necessary skills and knowledge to utilize the new digital tools effectively.
Approach
Devox Consulting provided comprehensive support to the distributor, focusing on two key areas:
Technology Integration
- Assessment: Deployed modern integration tools and methodologies to unify disparate systems under a cohesive digital healthcare framework.
- IT Infrastructure Modernization: Assisted in upgrading IT infrastructure to support the high demands of real-time patient data access and interoperability across borders.
- Training & Support: Developed and executed a comprehensive training program for healthcare providers, focusing on the functionalities and benefits of the new e-health platforms.
Strategy Development
- Business Model Innovation: Advised on innovative approaches to integrate PAEHRs with existing national health systems without disrupting ongoing operations.
- Long-term Planning & Foresight: Provided strategic planning support, anticipating future trends in healthcare digitalization and preparing the client to adapt to upcoming changes.
Results
The collaboration between the client and Devox Consulting proved essential in the successful deployment and operation of e-health services across the Nordic region. By addressing the critical aspects of systems integration, compliance and user adoption, Devox Consulting played a crucial role in advancing the digital transformation goals of the regional healthcare systems.